Refund & Cancellation Policy
Last Updated: 1.09.2025
Interpretation and Definitions
Interpretation: Headings for convenience only.
Definitions: Advance Payment, Cancellation, No-Show, Product Return.
Rules
- Rescheduling: Allowed 24 hrs in advance, valid for 30 days.
2. Cancellations/No-Shows: <24 hrs notice forfeits advance.
3. Advance Payments: Non-refundable, adjustable for rescheduled services.
4. Service Dissatisfaction: Remedies via re-service or adjustment; no cash refunds.
5. Product Returns: Accepted if unopened, within 7 days, with receipt. Refund issued in same payment mode.
6. Exceptions: No refunds for partly used packages, memberships, or promotional services.
7. Grievances: info@salon85.co.in | +91 91239 69269.
8. Jurisdiction: Disputes under Kolkata jurisdiction.
These policies are designed to protect both Salon 85 and its clients, ensuring fairness, transparency, and compliance with legal standards.